Rider Agreement | handlebikes.com

Handlebikes Bike Rental Membership Agreement & Waiver

PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY BEFORE RENTING OR USING A BICYCLE, ELECTRIC BICYCLE, OR SCOOTER (EACH, A “BIKE”) FROM HANDLEBIKES, INC. (“HANDLEBIKES”) FROM ANY LOCATION PROVIDING HANDLEBIKES BIKES (A “LOCATION”). BY RENTING OR USING A BIKE, YOU AGREE TO ALL OF THE TERMS AND CONDITIONS CONTAINED HEREIN, INCLUDING, BUT NOT LIMITED TO, THE WAIVERS, RELEASES AND LIMITATIONS OF LIABILITY SET FORTH HEREIN. IF YOU DO NOT AGREE WITH ALL OF THE TERMS AND CONDITIONS OF USE, YOU ARE NOT PERMITTED TO RENT OR USE A BIKE FROM HANDLEBIKES OR ITS AFFILIATES.

PARTIES, CONSIDERATION AND BIKE RENTAL PROGRAM DESCRIPTION

1. AGREEMENT. These Bicycle Rental Membership Terms and Conditions of Use (this “Agreement”) are between you (“You” or “Rider”) and Handlebikes.

CONSIDERATION: In consideration of Handlebikes renting a Bike to Rider, Rider agrees to the terms and conditions of this Agreement.

EQUIPMENT. Handlebikes maintains a network of hub Locations (“Locations”) where Bikes are docked at Bike racks or other designated location (“Rack”) using an electronically controlled lock (“Lock”). Kiosks are located at some Locations for renting Bikes. Bikes are equipped with global positioning system devices. All of the foregoing equipment and other equipment located at a Location or that consists of any Bike, in whole or part, shall be referred to as “Handlebikes Equipment.”

HOW IT WORKS.

(1) Purchase a membership online at handlebikes.com, from a self-service kiosk located at a Location, or from the Handlebikes smart phone app.

(2) Once Rider purchases a membership, Rider can access a bicycle in one of the following ways: sign into your account at handlebikes.com and reserve a bicycle for up to ten (10) minutes, or use the Handlebikes app to locate an available bike and reserve the bicycle for up to ten (10) minutes, or by walking up to a bike and entering your account number and PIN using the keypad on-board the bicycle located on the bicycle rear rack. Please note that when using the reservation feature you will only have ten (10) minutes from the time you reserved the bicycle to the time you unlock the bicycle.

(3) The Lock must be holstered properly on the rear rack or correctly on the scooter during Bike use, and used to lock the Bike whenever the Bike is not in use, including at locations other than a Rack at a designated Location. You will not be allowed to leave any Bike, for any time period, in a place that is not the particular original Location where you rented the Bike. Rider’s period of Bike rental begins either when the Bike is unlocked or at the time the Rider reserves a Bike with the mobile app or on the website. The Rental Period ends when the Bike is locked at a designated Location(“Rental Period”). Rider must wait for verification, on the Bike screen, indicating the Rental Period has ended. Additional fees will apply if the Bike is not returned and locked to the original Location where you rented the Bike. Rental Periods will be rounded up and then prorated to the next highest minute.

(4) All Bike rentals must be roundtrip rentals. This means that you must return the Bike to the original Location where you rented the Bike, and penalties will apply if you do not do so.

BOUNDARIES. Bikes may not be left anywhere that is not the original Location where you rented the Bike. Locking the Bike at a designated Location constitutes expiration of the Rental Period and a $20.00 fee will be charged to Rider’s account each time the Bike is locked in a place that is not the original Location where you rented the Bike.

2.BICYCLE RENTAL PLANS AND FEES

2.1. RENTAL PLANS. You may purchase from Handlebikes Pay As You Go, Monthly, or Annual plans. The Pay As You Go plan requires a minimum purchase of $7.00 to activate an account, minutes are purchased in advance and the balance of available time is reduced when used. Unused minutes do not expire. Rider is charged by the minute from the time the Bike is unlocked to the time the Rider ends a ride. Monthly and Annual plans entitle Rider to a fixed amount of “Daily Riding Time” defined as the number of minutes included with your plan each day, or as Bike use per day. The plans include 90 minutes of Bike use per calendar day, which may be used in one trip or in multiple trips. There will be no rollover credit. Riding minutes in excess of plan minutes will be rounded to the next highest minute and prorated at the Pay As You Go rate ($0.12 per minute).

“Pay As You Go” plan $7.00 per hour (1 hour minimum purchase required upon account set up)
Monthly Plan $25.00billed monthly. (90 minutes daily riding time)
Annual $99 billed annually. (90 minutes daily riding time)
Monthly $25.00 billed monthly. (90 minutes daily riding time)

In addition, the following applies to the rental plans:

Monthly and Annual Plans can be set to auto-renew. Monthly plans set to auto-renew will charge the Rider every 30 days until the membership is canceled by Rider. Annual plans set to auto-renew will charge the Rider yearly until the membership is canceled by Rider. To cancel your membership or change your auto-renewal settings, login to your account at handlebikes.com.
Overage fees for the Member plans will be charged on the 1st day of each month for the previous month.
Overage fees for the Pay As You Go Plan will be charged to Rider within 7 days of initial use.

2.2. OVERAGE FEES. Riders with membership plans shall be responsible to pay any additional time beyond the time to which they are entitled in their chosen plan on any given day. Rider agrees to pay Handlebikes for any additional time beyond the allocated use time at a rate of $7.00 per additional hour prorated by the minute.

2.3. MAXIMUM RENTAL TIME. If a Bike is not locked within 12 hours of the start of Rider’s Rental Period,

Handlebikes may deem the Bike to be stolen and charge Rider the amount of $2,000.00.

2.4. FEE FOR NOT RETURNING (OR RETURNING) A BIKE TO THE ORIGINAL RENTAL LOCATION. Each time a Rider does not return a Bike to the original rental Location Handlebikes shall charge the Rider a

$2.00 fee. Each time Rider begins his or her Rental Period with a Bike that is not in a Bike Share Connect

Location, but returns that Bike to a Bike Share Connect Location, the Rider shall receive a $1.00 credit to

Rider’s account.

2.5. REPAIR FEE. If a Bike is damaged during Rider’s use of the Bike, beyond regular wear and tear, as a

result of negligent or intentional conduct on the part of Rider, Rider shall be charged a fee that is equal to the cost of repairing such damage.

2.7. STOLEN BIKE FEE. If Rider leaves a Bike unlocked, free-locked (meaning the Bike is locked to itself) or

unattended and it is stolen, Handlebikes shall charge Rider a replacement cost equal to $2,000.00.

2.8. VIOLATIONS. Rider shall be completely responsible, and shall indemnify Handlebikes for any tickets or fees assessed against the Bike or Handlebikes during Rider’s Rental Period or as a result of the location where Rider parked or temporarily left the Bike. Rider is responsible for all tickets and moving violations incurred during the Rental Period. Rider agrees to comply with all local laws and regulations and to reimburse Handlebikes for any costs, expenses and/or attorney’s fees for processing, pursuing and/or defending any such claims.

2.9. CREDIT CARD OR DEBIT CARD, DRIVING LICENSE. Rider must provide Handlebikes a valid credit or debit card number and expiration date before being registered to use a Bike, and may need to provide a valid local driving license or other information requested by Handlebikes in order to be approved for Handlebikes membership. Rider represents and warrants to Handlebikes that Rider is authorized to use the credit or debit card information provided, and that any driving license or other information provided by Rider is Rider’s own information that Rider is then-currently authorized to use (including that any driving license is valid and able to be used by Rider) . Rider authorizes Handlebikes to charge the credit or debit card for which information is provided for all fees incurred by Rider under this Agreement, and all applicable sales taxes and other local government charges which may be charged and collected by Handlebikes. In the event Rider’s payment method on file with Handlebikes is declined for any reason, Handlebikes may suspend Rider’s rental plan and ability to use any Bikes until all of Rider’s prior charges are paid in full and charge Rider a $5.00 reinstatement fee.

2.10. RENTAL OF MULTIPLE BICYCLES. Subject to program requirements and availability, a Rider who

purchases a membership may rent up to 6 [six] Bikes at the same time on one account. If a Rider elects to rent multiple Bikes at the same time, Rider agrees to rent the first Bike for Rider’s own use and to make subsequent Bikes available to additional riders. If a Rider elects to rent multiple bikes, the first bike will utilize the Rider’s subscription minutes and additional bikes will be billed to the Rider’s account at the Pay As You Go rate of $7 per hour. Prior to riding, the additional rider renting a Bike under Rider’s account will need to review and accept this Agreement on the Bike’s keypad. Rider further acknowledges and agrees that (a) Rider shall be responsible for each Bike rented under Rider’s account, (b) Rider shall be responsible for ensuring that any individual operating or using a Bike rented under Rider’s account shall read and comply with this Agreement, and (c) Rider is fully and completely responsible and liable for all Claims (as defined in Section 5, below) arising from or related to another individual’s use of a Bike rented under Rider’s account. In the event that Rider is renting multiple bicycles and one or more of the riders will be under eighteen (18) years of age, Rider agrees to the following:

YOU HEREBY AFFIRM THAT YOU ARE THE PARENT OR LEGAL GUARDIAN OF THE RIDER, WHO IS 16 YEARS

OF AGE OR OLDER; YOU ARE AT LEAST 18 YEARS OF AGE; YOU HAVE THE LEGAL AND MENTAL CAPACITY

TO ENTER INTO THIS AGREEMENT; YOU HAVE READ AND AGREED TO THIS AGREEMENT, FULLY

UNDERSTAND ITS CONTENT, AND INTENTIONALLY AND VOLUNTARILY ACCEPT ITS TERMS ON BEHALF OF

THE MINOR MEMBER; AND YOU AUTHORIZE THE USE OF THE SERVICES BY THE MINOR MEMBER.

3.RESTRICTIONS AND OTHER TERMS AND CONDITIONS OF BIKE USE

3.1. REPRESENTATIONS AND WARRANTIES. As a condition precedent to Handlebikes’ agreement to

allow Rider to participate in the Bike Rental program and to rent a Bike, Rider represents and warrants to Handlebikes that:

Rider meets the minimum age requirements: (1) is 18 years of age or older to check out a Bike with a credit card; and (2) is 16 years of age or older to ride.
Rider is experienced and familiar with the safe and competent operation of a bicycle, and that he/she is physically and mentally fit to ride the Bike.
Rider is familiar with all applicable local, state, and county rules, regulations, codes and laws that relate to the safe and legal operation of a bicycle.

3.2. ACKNOWLEDGEMENTS AND AGREEMENTS. As a condition precedent to Handlebikes’ agreement to allow Rider to participate in the Bike rental program and to rent a Bike, Rider acknowledges and agrees as follows:

Rider is fully aware that riding a bicycle on streets poses a risk of accidents due to motorists, pedestrians, and road conditions, and Rider must keep a proper lookout to avoid such accidents.

Rider is fully trained and capable of operating and riding a Bike and is not relying on Handlebikes to learn how to operate or ride a Bike.
Failure to use a helmet and protective gear or to use the bicycle in a careful and reasonably competent manner may result in bodily injury or death.
Rider is solely responsible for obtaining and using a helmet and protective gear.
If Rider is renting a Bike in California, Riders under the age of 18 are required to wear a helmet pursuant to California Vehicle Code §21212(a).
Rider is solely responsible for operating and riding a Bike in a careful and reasonably competent manner.
A helmet and protective gear, even when used, does not eliminate the risk of bodily injury in the event of an accident.
All Bikes are and shall remain the exclusive property of Handlebikes at all times.
Rider is solely responsible for any moving violations and/or fines incurred by Rider while using the Bike, including any fees for parking the Bike in prohibited locations.
Handlebikes is not obligated to provide insurance of any kind related to Rider or Rider’s use of the Bike, and in the event that Handlebikes, at its option, carries insurance, Rider shall remain liable for any liability, property damage, personal injury, injury to others, damages, penalties, fines, losses, and/or expenses of any kind whatsoever.
If Rider causes damage to property or injury to another party while operating or in possession of the Bike, Rider is solely liable for such damage or injury. Rider agrees to defend and hold harmless Handlebikes from any and all losses, liabilities, claims, causes of action, costs, fees, penalties or the like arising from Rider’s use or possession of the Bike.
Rider shall return the Bike to Handlebikes in the same condition as when received.
Rider is liable for any and all damages resulting from improper use or abuse of the Bike and the cost of such damages.
Handlebikes provide Bikes as a convenience, and such rental availability is intended to be used only by those persons who are able and qualified to operate a Bike on their own and who have agreed to all terms and conditions of this Agreement.

3.3. REQUIREMENTS. As a condition precedent to Handlebikes’ agreement to allow Rider to participate

in the Bike rental program and to rent a Bike, Rider shall do the following during any use of a Bike (“Use

Requirements”):

Carefully inspect the Bike that Rider wishes to rent prior to use to ensure the Bike is good operating condition.
Test the Bike’s operating components before proceeding with the intended use, including, but not limited to the brakes, tires, gears, pedals, lights, frame and saddle.
Promptly notify Handlebikes’ customer service of any defect, malfunction or needed repair to a Bike.
Adjust saddle to proper height prior to operating the Bike.
Adjust Bike riding behavior for safe operation according to weather conditions.
Adjust Bike riding behavior so that it is that of a reasonably experienced and prudent bike rider.
Contact Handlebikes of the Location where you rented the Bike and local Police immediately in the event of theft of the Bike or an accident that occurred during Rider’s use of the Bike resulting in bodily injury.

3.4. RESTRICTED USES. Rider shall not do any of the following acts (“Restricted Uses”):

Use any Bike if Rider is younger than 16 years of age.

Use any Bike if Rider is not physically and mentally fit to ride the Bike or otherwise unable to operate the Bike in a safe condition with regards to the health and safety of the Rider as well as other third parties.
Operate a Bike while carrying any item that impedes Rider’s ability to safely operate the Bike.
Operate a Bike while under the influence of alcohol, drugs, or any other substance that impair Rider’s ability to safely operate the Bike.
Use any cell phone or mobile electronic device, including, but not limited to, for the purposes of phone calls, text messages, music or any other use that distracts Rider from the safe operation of the Bike.
Allow any other person to use the Bike or allow more than one person to be carried on the Bike.
Overfill the Bike basket or place objects weighing in total more 20 pounds in the Bike basket.
Violate any applicable federal, state, or local law.
Operate or use a Bike in any manner during adverse weather conditions, including but not limited to: hail, dust storms, fog, heavy rains, or lightning storms.
Ride or operate a Bike that has any defect, fails to operate as a properly functioning bicycle or that is in need of repair.
Continue using the Bike if it, or any component of it, should become defective or malfunction.
Use the Bike for racing, trick riding, jumping, stunt riding and/or, off-road riding.
Use the Bike for any commercial purposes.
Tow, pull, carry or push any person or object with a Bike.
Remove or modify any accessories, parts or components of any Bike.
Ride the Bike without paying applicable user fees at the time they become due.

4.SERVICE LIMITATIONS.

Rider acknowledges and agrees that from and after the date that Handlebikes makes Bikes available to

the public for rental, Handlebikes may suspend all or part of its Bike rental program at any time, may

relocate Locations, reduce the number of Bikes available for rent and otherwise operate its Bike rental

program in its sole discretion. Rider further acknowledges that Handlebikes may suspend the availability of Bikes during adverse weather conditions, or may be required to suspend the rental of Bikes by the city in which the Bikes are located. Rider shall not be entitled to a refund of any fees for unused rental periods unless Handlebikes’ Bike rental service shall have been suspended for more than 15 days. Handlebikes do not represent or warrant that Bikes will be available for rental at any Location at any time. Handlebikes may require the return of its Bikes at any time.

5.RELEASE AND LIMITATION OF LIABILITY

5.1. FOR AND IN CONSIDERATION OF RENTAL AND USE OF THE BIKE AND TO THE FULLEST EXTENT

PERMITTED BY LAW, RIDER, FOR HIMSELF OR HERSELF AND ON BEHALF OF RIDER’S HEIRS, EXECUTORS,

ADMINISTRATORS AND ASSIGNS, FOREVER RELEASES AND RELINQUISHES AND DISCHARGES (i) HANDLEBIKES AND HANDLEBIKES’ OFFICERS, BOARDS AND COMMISSIONS, MEMBERS, MANAGERS,

EMPLOYEES, SUPPLIERS, AGENTS, REPRESENTATIVES, (ii) ANY MUNICIPALITY WITH WHICH HANDLEBIKES HAS CONTRACTED WITH TO PROVIDE A BIKE SHARE PROGRAM, AND (iii) ANY OWNER OF

PROPERTY WITH WHICH HANDLEBIKES HAVE CONTRACTED WITH TO PROVIDE REAL PROPERTY ON

WHICH A BIKE SHARE FACILITY, INCLUDING, WITHOUT LIMITATION, LOCATIONS, HUBS, RACKS, INTENDED FOR BIKE SHARE USE (ALL, COLLECTIVELY, THE “BIKE RENTAL PARTIES”) FROM ANY AND ALL CLAIMS, DEMANDS, DISPUTES, LOSSES, LIABILITIES, DEBTS, LIENS, CHARGES, PENALTIES, PROCEEDINGS, CAUSES OF ACTION AND DAMAGES INCLUDING BUT NOT LIMITED TO, FOR PERSONAL INJURY, WRONGFUL DEATH, PROPERTY DAMAGE, AND INJURY TO RIDER OR TO THIRD PARTIES (COLLECTIVELY, “CLAIMS”), INCLUDING UNKNOWN OR UNANTICIPATED CLAIMS, WHICH ARISE FROM OR ARE RELATED DIRECTLY OR INDIRECTLY TO: (A) THIS AGREEMENT OR THE RENTAL, MAINTENANCE, DESIGN, USE AND/OR OPERATION OF HANDLEBIKES EQUIPMENT, INCLUDING THE BIKES, OR HANDLEBIKES’ WEBSITE; (B) ANY RISK, DANGER OR HAZARD DESCRIBED IN THIS AGREEMENT; (C) RIDER’S USE OF, OR INABILITY TO USE, ANY OF HANDLEBIKES EQUIPMENT; (D) RIDER’S BREACH OF THIS AGREEMENT OR RIDER’S VIOLATION OF ANY LAW; (E) ANY NEGLIGENCE, MISCONDUCT, OR OTHER ACTION OR INACTION BY RIDER OR A THIRD PARTY; OR (F) RIDER’S FAILURE TO WEAR PROTECTIVE GEAR SUCH AS A HELMET WHILE UTILIZING HANDLEBIKES EQUIPMENT. TO THE FULLEST EXTENT PERMITTED BY LAW, THIS RELEASE AND HOLD HARMLESS AGREEMENT INCLUDES ANY AND ALL CLAIMS RELATED TO OR ARISING FROM THE SOLE OR PARTIAL NEGLIGENCE OF HANDLEBIKES, THE BIKE RENTAL PARTIES OR ANY OTHER PARTY. RIDER HEREBY EXPRESSLY WAIVES ANY CLAIMS AGAINST THE BIKE RENTAL PARTIES WHICH RIDER DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF RENTING A BIKE, AND EXPRESSLY WAIVES RIDER’S RIGHTS UNDER ANY STATUTES THAT PURPORT TO PRESERVE RIDER’S UNKNOWN CLAIMS.

5.2. IF ANY OF HANDLEBIKES OR THE BIKE RENTAL PARTIES ARE DEEMED TO HAVE ANY LIABILITY UNDER THIS AGREEMENT OR ARISING OUT OF RIDER’S USE OF HANDLEBIKES EQUIPMENT, INCLUDING THE BIKES, OR HANDLEBIKES’ WEBSITE OR APP, SUCH LIABILITY SHALL NOT EXCEED THE AMOUNT OF THE

MEMBERSHIP OR RENTAL PAID TO SUCH OPERATOR BY RIDER.

5.3 ASSUMPTIONS OF RISKS; DISCLAIMER. RIDER AGREES THAT BICYCLES ARE MACHINES THAT MAY

MALFUNCTION, EVEN IF THE BIKE IS PROPERLY MAINTAINED, AND THAT SUCH MALFUNCTION MAY

CAUSE INJURY. RIDER EXPRESSLY ACKNOWLEDGES AND ACCEPTS THAT RIDER’S RENTAL AND USE OF THE BIKE IS AT HIS/HER OWN RISK, AND THAT BY CHOOSING TO RIDE A BIKE, RIDER ASSUMES FULL AND

COMPLETE RESPONSIBILITY FOR ALL RELATED RISKS, DANGERS, AND HAZARDS. RIDER ACCEPTS THE BIKE

FOR USE AFTER EXERCISING HIS/HER OWN FREE CHOICE TO PARTICIPATE VOLUNTARILY IN THIS ACTIVITY AND AFTER HAVING INSPECTED THE BIKE AND CERTIFYING THAT IS IN GOOD OPERATING CONDITION. RIDER UNDERSTANDS THAT BICYCLING MAY BE A HAZARDOUS ACTIVITY THAT INVOLVES MANY OBVIOUS AND NOT-SO-OBVIOUS RISKS, DANGERS, AND HAZARDS, WHICH MAY RESULT IN INJURY OR DEATH TO RIDER OR OTHERS, AS WELL AS DAMAGE TO PROPERTY, AND THAT SUCH RISKS, DANGERS, AND HAZARDS CANNOT ALWAYS BE PREDICTED OR AVOIDED. RIDER ACKNOWLEDGES, UNDERSTANDS AND ASSUMES ALL RISK RELATING TO THE RENTAL, MAINTENANCE, DESIGN, USE AND/OR OPERATION OF HANDLEBIKES EQUIPMENT, INCLUDING THE BIKES, AND HANDLEBIKES WEBSITE AND APP AND UNDERSTANDS THAT BICYCLING INVOLVES RISK TO THE RIDER AND OTHERS INCLUDING DAMAGES, BODILY INJURY, PARTIAL OR TOTAL DISABILITY, PARALYSIS AND DEATH TO RIDER OR OTHERS, AND THAT RIDER HAS FULL KNOWLEDGE OF SAID RISKS AND DANGERS, INCLUDING SUCH RISKS, DAMAGES AND INJURIES THAT MAY ARISE FROM THE NEGLIGENCE OF OTHERS OR AS A RESULT OF ROADWAY CONDITIONS. ALL BIKES AND OTHER OPERATOR EQUIPMENT ARE PROVIDED “AS IS” AND WITHOUT ANY WARRANTY OF ANY KIND, WHETHER EXPRESS OR IMPLIED, WRITTEN OR ORAL, INCLUDING, WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY, QUALITY OR FITNESS FOR A PARTICULAR PURPOSE. HANDLEBIKES AND THE BIKE RENTAL PARTIES HEREBY DISCLAIM ANY CLAIM IN TORT (INCLUDING NEGLIGENCE, PRODUCT LIABILITY OR STRICT LIABILITY). IN NO EVENT WILL RIDER CLAIM THAT HANDLEBIKES OR THEBIKE RENTAL PARTIES INDIVIDUALLY OR COLLECTIVELY FAILED TO ADEQUATELY TRAIN RIDER, OR PROVIDE RIDER WITH ADEQUATE INSTRUCTIONS NECESSARY TO RIDE THE BIKE IN THE SAME MANNER AS A PERSON WHO IS AN EXPERIENCED BIKE RIDER WHO HAS BEEN TRAINED TO RIDE A BIKE IN A SAFE AND CAREFUL MANNER. TO THE FULLEST EXTENT PERMITTED BY LAW, AND WITH RESPECT TO RIDER’S RENTAL AND USE OF THE BIKE, LOCATIONS, RELATED EQUIPMENT OR RELATED INFORMATION, BIKE RENTAL PARTIES DISCLAIMS ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. HANDLEBIKES AND THE BIKE RENTAL PARTIES DO NOT REPRESENT OR WARRANT THAT ANY OF THE BIKES, LOCATIONS, RELATED EQUIPMENT OR RELATED INFORMATION WILL BE IN GOOD REPAIR OR ERROR-FREE, AND DELAYS, OMISSIONS, INTERRUPTIONS, OR INACCURACIES COULD EXIST WITH RESPECT TO ANY OF THE BIKES, RELATED EQUIPMENT OR RELATED INFORMATION. RIDER ASSUMES FULL RESPONSIBILITY AND RISK OF LOSS FOR USING ANY OF THE BIKES, OPERATOR EQUIPMENT OR RELATED INFORMATION, AND HANDLEBIKES AND THE BIKE RENTAL PARTIES SHALL NOT BE LIABLE FOR ANY CLAIM ATTRIBUTABLE TO ANY OF THE FOREGOING. RIDER ASSUMES FULL AND COMPLETE RESPONSIBILITY AND LIABILITY FOR ALL CONSEQUENCES AND CLAIMS OF ANY KIND OR NATURE WHATSOEVER RELATED TO RIDER’S STOLEN OR LOST BIKE.

6.DISPUTE RESOLUTION.

Rider agrees that Handlebikes, at its sole discretion, may submit any disputes whatsoever arising out

of, resulting from, and/or relating to this Agreement, Rider’s use of Operator’s Equipment, including,

without limitation, Bikes, and/or Handlebikes’ website or app, to final and binding arbitration under the Rules of the American Arbitration Association, by one or more arbitrators appointed in accordance with the said rules. In the event that Handlebikes submits such a dispute to arbitration, then such arbitration shall be mandatory and binding on the parties. Such proceeding shall be held in the City and County of San Francisco, California by the laws of the State of California without regard to choice of law principles. All arbitration proceedings will be conducted in the English language. SHOULD HANDLEBIKES ELECT TO SUBMIT ANY DISPUTE OR CLAIM TO ARBITRATION, TO THE MAXIMUM EXTENT PERMITTED BY LAW, HANDLEBIKES AND RIDER EACH WAIVE ANY RIGHT TO TRIAL BY JURY IN ANY LITIGATION OR TO HAVE A JURY PARTICIPATE IN RESOLVING ANY DISPUTE ARISING OUT OF OR WITH RESPECT TO THIS AGREEMENT OR RIDER’S USE OF HANDLEBIKES’ EQUIPMENT, INCLUDING, WITHOUT LIMITATION, BIKES, AND/OR HANDLEBIKES’ WEBSITES OR APP.

7.INDEMNIFICATION.

Rider shall indemnify, defend and hold harmless Handlebikes and the Bike Rental Parties for, from and

against any and all Claims related to or arising out of this Agreement, including, but not limited to Rider’s breach of any representations, warranties or covenants set forth in this Agreement, and the rental, maintenance, design, use or operation of the Bike, the Locks, the Locations and/or Handlebikes’

website or app, even where caused in whole or in part Handlebikes’ negligence, and/or the negligence of others, whether presently known or unknown. At Handlebikess’ option, Rider will assume control of the defense and settlement of any Claim subject to indemnification by Rider (provided that, in such event, Handlebikes may at any time elect to take over control of the defense and settlement of any such

Claim). In no event may Rider settle any Claim without Handlebikes’ prior written consent.

8.ASSIGNMENT.

Handlebikes may assign its rights and duties under this Agreement to any party at any time without

notice to Rider.

9.NO WAIVER.

Handlebikes’ failure to insist upon or enforce strict performance of any provision of this Agreement shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any part of this Agreement. No waiver by Handlebikes shall be construed as a waiver of any proceeding or succeeding breach of any provision in this Agreement.

10.TERMINATION OF AGREEMENT.

Handlebikes may terminate this Agreement at any time, without cause, legal process, or notice to the

Rider and Rider’s use of the Bike rental program is “at the will” of Handlebikes. Rider waives all claims,

causes of actions, expenses, and/or damages connected and/or related to any such termination. Rider

shall not be entitled to a refund of any amount paid for unused rental periods if this Agreement is

terminated for cause. Rider may terminate Rider’s rental plan at any time; provided, however, that no

refund will be provided by Handlebikes for time already used by Rider.

11.SEVERABILITY.

If any provision of this Agreement is held by a court of competent jurisdiction to be contrary to law, the

remaining provisions of the Agreement shall remain in full force and effect.

12.SURVIVAL.

All provisions of this Agreement relating to limitation and exclusion of liability, waivers, assumption of

risk, warranties and indemnification obligations shall survive the termination of this Agreement, and all

amounts unpaid at the time of termination or expiration of this Agreement shall remain due and payable.

13.PRIVACY POLICY AND WEBSITE TERMS OF SERVICE.

The use, storage, collection, protection and sharing of any Rider’s personal information is governed by the Handlebikes Privacy Policy, which may be found on www.handlebikes.com. The terms of service for the use of the Handlebikes website may also be found on www.handlebikes.com.

14.ENTIRE AGREEMENT.

This Agreement constitutes the final and entire Agreement between Handlebikes and Rider and prevails over any prior or contemporaneous, conflicting or additional, communications, unless otherwise agreed to by the Parties in writing. Handlebikes shall have the right to revise, change and modify the terms and conditions contained in this Agreement at any time without prior written notification by posting the revised Agreement on handlebikes.com, and such changes shall apply to all future use of Bikes after the date of such changes. Riders shall be solely responsible for reviewing and becoming familiar with any modification to this Agreement. Use and/or operation of the Bike by Rider following any modifications to this Agreement constitutes Rider’s acceptance of the terms and conditions as modified.